Yesterday, we had reports that calls made through landline phones to Mass2-1-1, our free health and human service referral line, unable through to our call center. Testing yesterday revealed that we had a "landline switching problem". We are working with Verizon and Paytec to ensure that this will be repaired as quickly as possible. Calling 2-1-1 via cell phone should work fine. Until the problem is completely resolved, individuals can call our toll free number: 877.211.6277 to be connected to help.
Thanks to United Way of of Tri- County for the update! read more »